As we said at the start of this article, today’s customer is incredibly educated about what they’re buying. They take control of the buying process way before you enter the picture, leveraging all of that online information we talked about earlier. Still, if you’ve identified them as a lead, that means they are at least someone interested in what you’re selling. Your job, then, is to help them learn more — about your product or service, about industry trends, and about successful customers they can relate to and be inspired by.
Data entry encompasses different job titles, but they usually include inputting data into a company's system from written or audio files. Most legitimate companies hiring for this type of work hire people as independent contractors and not full-time employees. Data entry jobs are frequently the bait in work-from-home scams, so be sure to examine opportunities carefully, and never pay for kits or software.
Each lead generation technique usually has a tradeoff between quality and quantity. For example, a form on the company website that visitors can fill in to request a call back will generate high-quality leads – these visitors are very likely to buy since they're interested enough to want to hear more – but probably won't generate a lot of leads. On the other hand, a lead list that's based on a newsletter subscription list from another company may generate a lot of leads, but they won't be nearly as interested or qualified. This tradeoff is another reason why companies are wise to use many lead generation methods.
Lead generation is the method of getting inquiries from potential customers. In the old pre-Internet days of sales, lead generation occurred at places like trade shows – visitors to a company's booth would fill out a card with their contact information and turn it in to receive a call back from that company's sales team. Since the rise of the Internet, many businesses use their websites as a lead generation option. Email also offers lead generation potential, since companies can buy another company's email marketing list or pay them to promote the company on their own marketing emails. Most marketing experts recommend that companies use at least 10 different lead generation methods to ensure that their pipelines remain full.
The idea behind lead routing is pretty simple, but as your organization grows, the process can get complicated quickly. You want to assign every lead to the sales rep best suited to guide the buyer through a successful transaction. That could mean distributing leads by geographic territory, by customer or deal size, or by which product(s) the lead is interested in.
As your company grows, lead management becomes about organizing and tracking not only who your leads are, but how they prefer to communicate with you, what you’ve already talked about with them, and which marketing campaigns they’ve enrolled in. That’s a little more sophisticated than just capturing an email address and adding it to the “To” field on your marketing newsletter.